Delta SS1-UM-1.05 User Manual download pdf (Page 69)

SunScan User Manual v 1.05 Technical Reference section •

••

• 69

Technical Support

Distributor contact

If you have a problem, please call your local distributor first.

Direct Delta-T contact

You can contact SunScan Technical Support at Delta-T directly on:

Tel: +44 (0)1638 742922

Fax: +44 (0)1638 743155

Email: fi42@delta-t.co.uk

Web site: http://www.delta-t.co.uk/users/fi42

Guarantee

The SunScan system and its components are guaranteed for one year against defects

in manufacture and materials. The guarantee does not cover damage through misuse

or inexpert servicing, or other circumstances beyond our control.

Problem Reports

It will help considerably if you can first fax through as many relevant details as

possible. In particular:

• a description of the fault, its symptoms, or error messages

• what components of the SunScan system you are using

• details of any PC you are using

• software version numbers and hardware serial numbers (see below)

SunScan circuit schematics and data

These are provided in a separate booklet: the SunScan Technical Manual.

Locating version and serial numbers

S/W Diskette:

SunData s/w type SDA1 has the version number on the label.

SunData S/W programs:

In the Workabout, from the SunData program: Menu, Utils, About, Enter

In your PC, from the SunData program: Alt+Utilities, About, Enter

SunScan probe

The serial number label is on the base of the probe handle.

The PROM chip (inside the probe handle) is labelled with its version number. This

can also be seen at the top of the SunData's title screen when the probe is connected.

Beam Fraction Sensor

The serial number label is on the underside of the case.

Psion Workabout:

Serial number is inside its case, at the top of the battery drawer.

1 2 ... 64 65 66 67 68 69 70 71 72 73 74 ... 85 86

No comments

Delta SS1-UM-1.05 User Manual Page 69